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Our refund policy states that you have up until 24 hours before you scheduled lesson to request a refund.

To start a refund, you can contact us at ride@flofoil.com 

You can always contact us for any return question at ride@flofoil.com

 

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds 

To return your product, you should mail your product to: 62 Brigade St H-1. Charleston, South Carolina US 29403

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Charge of $50 will be applied to all eFoil orders at checkout. Please note that efoils need to ship freight due to their size and weight. Freight shipping can take upwards of 10 business days to arrive, and estimated shipping dates are not guaranteed.